Looking to start or grow your career in customer service? BigBasket, India’s largest online grocery platform, is conducting a Walk-in Drive in Hyderabad for the position of Customer Support Associate from 5th to 9th July 2025. Whether you’re a fresher or have up to 2 years of experience, this opportunity could be your entry into a dynamic and fast-paced customer-centric environment.
About BigBasket:-
BigBasket, a pioneer in the online grocery industry in India, is known for its extensive product range and exceptional customer service. With a strong tech-enabled infrastructure and commitment to customer satisfaction, BigBasket continues to expand its operations across the country, offering rewarding career opportunities to passionate professionals.
Walk-in Drive Overview:-
- Company: BigBasket
- Position: Customer Support Associate (Voice/Blended Process)
- Job Type: Walk-in
- Location: Hyderabad (Kondapur)
- Dates: 5th to 9th July 2025 (Monday to Saturday)
- Time: 10:00 AM to 4:00 PM
- Openings: 200 Positions
- Salary: ₹2,00,000 – ₹2,50,000 per annum
Work Mode & Shift Details:-
- Initial 3 Months: Work From Office (WFO)
- Post 3 Months: Work From Home (with occasional WFO—6 days every 2 months)
- Shift Timing: Rotational shifts between 06:00 AM to 11:45 PM (9-hour shifts)
Who Can Apply?
BigBasket welcomes applications from:
- 12th Pass, Diploma, and Degree Holders
- Freshers and candidates with up to 2 years of experience in BPO/customer support
Note: BTech, MBA, and Postgraduate freshers are not eligible.
Language Requirements
Candidates must be fluent in the following combinations:
- English, Hindi & Telugu
- English, Hindi & Marathi
- English, Hindi & Bengali
Strong communication skills in any of the above sets are a must.
Key Skills & Eligibility Criteria:-
- Good communication and interpersonal skills
- Typing speed of 20–25 words per minute
- Strong problem-solving abilities and a customer-first approach
- Team player with a positive attitude
- Age limit: Up to 30 years
- Must be comfortable working in rotational shifts
Job Responsibilities:-
As a Customer Support Associate, you will:
- Interact with customers across India via voice calls
- Address and resolve customer queries efficiently
- Follow company protocols to ensure customer satisfaction
- Maintain professionalism and high service standards in all interactions
Employee Benefits:-
BigBasket offers competitive benefits, including:
- Provident Fund (PF)
- ESIC (Employees’ State Insurance)
- Internet Allowance
Walk-in Venue:-
BigBasket IRCPL, 1st Floor, BigBasket Warehouse,
Sai Prithvi Enclave, Masjid Banda,
Towards Kala Jyothi Road,
Beside Sarath City Mall,
Kondapur, Hyderabad, Telangana – 500084
Important Notes Before You Attend:
- Carry an updated resume and valid ID proof
- Make sure to meet the eligibility criteria
- Arrive at the venue during the specified walk-in timings
Click the ‘Apply Now’ button below to submit your job application effortlessly:-
Apply Now
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InstagramThis walk-in opportunity with BigBasket could be the beginning of a fulfilling career in customer service. With 200 positions open, this is your chance to become part of a rapidly growing team that’s redefining how India shops for groceries. Don’t miss this chance—visit the venue from 5th to 9th July and take your first step into the professional world with BigBasket!
